INDIAN ARMY

PCDA Bangalore Organises SPARSH Outreach Programme for Defence Pensioners and Defence Civilian Pensioners at Karnataka Kalamandir, Mysore

Bangalore, September 25. As part of its ongoing initiative towards the smooth implementation of ‘SPARSH’ – System for Pension Administration (Raksha), PCDA Bangalore conducted an Outreach Programme on 25 September 2024 at Karnataka Kalamandir, Mysore. The purpose of the effort was the identification of defence & defence civilian pensioners migrated to SPARSH, Life Certification of SPARSH Pensioners and speedy grievance redressal. Over 400 ESM of the three Services attended the event with their dependents and benefited from the Outreach. PCDA Bengaluru was able to address several issues and grievances on the spot while balance was recorded for detailed follow up.

The Outreach was ably supported by Headquarters Karnataka & Kerala Sub Area, The Madras Engineer Group & Centre and Records Office, Madras Engineer Group, in coordination with the Zila Sainik Board, Mysore District which laid the groundwork for successful conduct of the event. SPARSH Help desks were established by PCDA Bangalore, Veterans Cell Karnataka and Kerala Sub Area, Records offices of the Madras Engineer Group, the Army Service Corps, Maratha Light Infantry and The Parachute Regiment, while Veterans also received assistance in ECHS and CSD matters through dedicated staff.

The event was inaugurated by Mr. T Rambabu, IDAS, PCDA Bangalore, who explained the nuances of SPARSH to the Veterans and assured them of the fullest effort to assimilate them effectively in the SPARSH ecosystem. He also informed the gathering that such Outreach programmes were the best medium for interacting closely with the Veterans Community and addressing their problems, and that this practice would continue vigorously till all SPARSH related issues of Ex-servicemen were completely resolved.

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